Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and shopping experience.
What materials are used in Beads of Paradise jewelry?
We pride ourselves on using high-quality materials including ethically sourced gemstones, sustainable wood, recycled glass beads, and tarnish-resistant precious metals like 14k gold fill and sterling silver.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
Do you offer custom bead designs?
Yes! We love creating unique pieces. Please contact our design team through the 'Custom Orders' page to discuss your vision, preferred colors, and specific bead requirements.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made pieces and earrings are final sale due to hygiene and production specifications.
How should I care for my beaded jewelry?
To maintain the beauty of your pieces, avoid contact with perfumes, lotions, and water. We recommend storing your jewelry in the provided microfiber pouch to prevent tangling and oxidation.
Are your products ethically sourced?
Sustainability is at our core. We work directly with artisanal communities and certified suppliers to ensure that every bead and component is sourced under fair labor conditions and environmentally friendly practices.